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Frequently Asked Questions

How can I keep up with your new work?

One of the best ways to keep up with what I'm up to is to sign up for my weekly newsletter. You will receive notices of new art releases, upcoming classes & events, musings about my art journey and/or exclusive subscriber discounts. If you sign up for my email, I encourage you to add my email to your address book, so my newsletter doesn't go straight to your spam or promotions folder.

Follow me on Facebook to learn about new works, print giveaway contests, works in progress and other fun news.

What is your creative process?

People often ask me how long it takes to complete a piece and that is not always easy to answer. Before paint ever reaches canvas, there are hours of mulling over a concept, looking through pictures for reference elements and sketching designs. The actual drawing and painting time will depend on the size of the canvas and the complexity of the design.

Each work of art is a journey unto itself. In terms of saleable Fine Art, I try to complete at least one smaller piece each week but as I embrace this calling, I find I am drawn to spend more time on larger pieces that are more detailed. I often have several works in progress at a time. 

Sometimes, the canvas has ideas of what it wants to be. The painting may begin as one thing and end as another. Those are the most fun. When that started happening, was when I felt confident in referring to myself as an Artist.

How do I use the "Wall Preview" feature on your site?

For any print available in my art store, you can click the Wall Preview button below the pricing to view the art displayed on a virtual wall. Change the wall color, type of room, or image size (where applicable) to get an idea of scale, and to help you visualize what the art will look like in many different types of spaces. This is one of my favorite features on the site, and I highly encourage you to try it out!

What is your shipping Policy?

Please allow 3-5 days for production depending on the medium you have chosen. Standard shipping is 2-5 business days depending on your location and the size of the item purchased. 

Orders 11x14 and smaller that fit in a flat mailer may be shipped by USPS First Class for free to anywhere within the US - 5-10 business days shipping time depending on location.

International orders under 1 pound will ship using USPS international mail. For all orders over 1 pound, we will ship using FedEx International Economy. Receiver is responsible for additional charges incurred by customs, duties and taxes. APO shipping is charged full cost and sent via USPS.

What is your Policy on Returns/Exchanges/Refunds? 

Public Paint Event Tickets are non-refundable. However, you may request to attend another public event one time with more than 24-hour notice. Private parties require a $100 non-refundable deposit to save the date.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Returns/Exchanges Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable): Any item not in its original condition, is damaged or missing parts for reasons not due to our error; Any item that is returned more than 30 days after delivery. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at lmlstudioart@gmail.com. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lmlstudioart@gmail.com and send your item to: 30 Sampson Rd, Rochester NH 03857, United States. Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping To return your product, you should mail your product to: 30 Sampson Rd, Rochester NH 03857, United States You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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Welcome to LML Studio Art!

Beautify your world with FREE Wallpapers of Fine Art quality by Artist, Lisa Maria Landry.

FREE WALLPAPERS FOR YOUR CELL PHONE WHEN YOU SUBSCRIBE

Each month you'll receive a survey to vote on new Wallpapers added to the Gallery that you can download for FREE!

Your phone has never been so stylish.

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